Privacy Policy for Osellpa

Last updated: 02/11/2024

Welcome to Osellpa ("we," "us," or "our"). We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and the requirements of the Amazon Seller SP API and Amazon Advertising API.

By accessing our Service, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you cannot use our Service. Each time you use our Service, the current version of the Privacy Policy will apply. Accordingly, whenever you use our Service, you should check the date of this Privacy Policy (which appears at the top) and review any changes since the last version. This Privacy Policy is applicable to all service visitors, registered users, and all other users of our Service.

  1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our web app. It also outlines your rights under GDPR and how you can manage your personal information.

  1. Data Controller

Osellpa acts as a Data Controller when processing personal data related to your account and as a Data Processor when processing data provided through the Amazon Seller SP API and Amazon Advertising API.

  1. Data We Collect

We collect the following types of data to provide our services:

  • Account Information: When you register with our app, we collect your name, email address, and account credentials.
  • Amazon Seller Data: Through the Amazon Seller SP API and Amazon Advertising API, we collect and process information related to your Amazon seller account, such as sales data, product performance, order information, and advertising performance.
  • Financial Data: Information such as payment data and banking information may be collected but not stored to facilitate billing and payments.
  • Usage Data: We collect data about how you interact with our app, including IP addresses, browser type, and pages accessed, for security and analytical purposes.
  1. How We Use Your Data

We use the data we collect for the following purposes:

  • Service Provision: To provide analytics, insights, and financial reporting based on your Amazon seller and advertising data.
  • Account Management: To manage your account and provide customer support.
  • Improving Our Services: To analyse usage patterns and improve our app’s functionality and user experience.
  • Compliance: To comply with our obligations under GDPR and Amazon's API terms of service.
  • Security: To ensure the security and integrity of our platform, including fraud detection and prevention.
  1. Legal Basis for Processing Data

Under GDPR, our legal basis for collecting and processing your personal data includes:

  • Performance of a Contract: Processing is necessary for the performance of a contract with you (e.g., providing our services).
  • Legitimate Interests: For improving our services and ensuring their security.
  • Consent: Where applicable, we may rely on your consent to process data (e.g., for optional features). You may withdraw consent at any time.
  1. How We Share Your Data

We do not sell your personal data. However, we may share data with:

  • Third-Party Service Providers: For services such as cloud hosting, payment processing, and analytics, with whom we have Data Processing Agreements (DPAs) to ensure GDPR compliance.
  • Amazon: As required by the Amazon Seller SP API and Amazon Advertising API terms, we share data with Amazon to provide and improve the functionality of their services.
  • Legal Requirements: If required by law or to protect our rights, property, or safety, or those of our users or others.
  1. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory requirements. Data obtained through the Amazon SP API and Amazon Advertising API is stored in accordance with Amazon’s retention requirements.

  1. Security Measures

We implement robust security measures to protect your data, including:

  • Encryption: Data is encrypted in transit using SSL/TLS protocols and at rest using AES encryption.
  • Access Controls: Access to your data is limited to authorized personnel with a need-to-know basis.
  • Data Backups: We regularly back up data to prevent data loss and ensure business continuity.
  1. Your Rights Under GDPR

As a user, you have the following rights concerning your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You can request correction of any inaccurate or incomplete data.
  • Right to Erasure: You may request the deletion of your data when it is no longer necessary for the purpose for which it was collected.
  • Right to Data Portability: You can request a copy of your data in a machine-readable format.
  • Right to Object: You have the right to object to certain types of data processing, such as direct marketing.
  • Right to Withdraw Consent: If we rely on your consent to process data, you may withdraw it at any time.

To exercise these rights, please contact us at support@osellpa.com

  1. International Data Transfers

If we transfer personal data outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data in compliance with GDPR.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our web app. You can manage your cookie preferences through our cookie consent banner when you visit our site.

  1. Data Breach Notification

In the unlikely event of a data breach that affects your personal data, we will notify you and the relevant supervisory authority within 72 hours, in compliance with GDPR.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of significant changes by email or through a notice on our app.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: support@osellpa.com
  • Address: Flat 5 59, Gordon Road, London, United Kingdom, W5 2AL

This privacy policy is designed to help ensure GDPR compliance and adhere to Amazon's data requirements. You may want to consult with a legal expert to ensure that it fully meets your business needs and local data protection laws.